Effective Date: February 22, 2025

Welcome to this website. These Terms of Service (“Terms”) govern your access to and use of this website and any services provided by Karuna Gingell-Beckmann (“I”, “me”, or “my”).

By accessing this website or engaging my services, you agree to be bound by these Terms. If you do not agree, you should not use this website or engage my services.

1. Acceptance of Terms

By accessing or using this website or any related services, you acknowledge that you have read, understood, and agree to these Terms. These Terms apply to all visitors, clients, and users of the website.

I reserve the right to update or modify these Terms at any time. Continued use of the website or services following changes constitutes acceptance of the updated Terms.

2. Services Provided

I provide professional services including, but not limited to:

  • Operational strategy and systems advisory

  • Revenue Operations (RevOps) and business systems architecture

  • CRM, automation, and data governance consulting

  • Digital transformation and process redesign

  • Interim or fractional operational leadership

  • Strategic advisory and implementation oversight

The scope, deliverables, and duration of services are defined in individual client agreements or statements of work.

Any additional services or changes to scope must be agreed to in writing.

3. Client Eligibility & Lawful Use

By engaging my services, you confirm that you are legally permitted to do so and that you will not use the services for any unlawful, unethical, or unauthorised purpose.

You agree not to engage in any activity that could damage, disrupt, or compromise systems, data, or professional integrity.

4. Fees & Payment Terms

Fees:
All fees are outlined in individual client agreements and are exclusive of VAT unless stated otherwise.

Payment Terms:
Invoices are payable within 7 days of issue unless otherwise agreed in writing.

Late Payments:
Late payments may accrue interest at 4% above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

Additional Costs:
Clients are responsible for third-party software, tools, licences, or outsourced services required to deliver the work. These costs will be communicated in advance.

5. Travel & Expenses

Services are primarily delivered remotely.
Where on-site work, events, or travel are required, reasonable travel and accommodation expenses will be charged to the client with prior agreement.

6. Client Responsibilities

Clients agree to:

  • Provide accurate, complete, and timely information

  • Grant necessary access to systems, data, and stakeholders

  • Assign appropriate internal decision-makers where required

Delays caused by lack of access, information, or approvals may impact timelines and deliverables.

7. Confidentiality & Data Protection

Both parties agree to maintain the confidentiality of proprietary, commercial, and sensitive information disclosed during the engagement.

I comply with applicable UK data protection legislation, including GDPR. Personal data is handled in accordance with my Privacy Policy.

8. Limitation of Liability

To the maximum extent permitted by law:

  • I am not liable for indirect, incidental, consequential, or special damages arising from use of my services.

  • Total liability is limited to the fees paid for the specific services giving rise to the claim.

Nothing in these Terms excludes liability for fraud or any liability that cannot be excluded under law.

9. Termination

Termination for Convenience:
Either party may terminate fixed-term agreements (e.g. 6 or 12 months) with 60 days’ written notice, unless otherwise specified.

Immediate Termination:
I reserve the right to terminate services immediately in cases of:

  • Material breach of these Terms

  • Persistent non-payment

  • Ethical, legal, or reputational concerns

Post-Termination:
All outstanding fees become immediately due upon termination.

10. Testimonials & Case References

Clients may be invited to provide testimonials or feedback after a period of engagement.
Any use of testimonials, quotes, or case references will be subject to client approval.

11. General Conditions

I reserve the right to refuse service at my discretion.
Website content may be transmitted over various networks; payment information is handled securely and encrypted where applicable.

12. Accuracy & Information Disclaimer

Content on this website is provided for general information only. While care is taken to ensure accuracy, information may not always be current or complete and should not be relied upon as sole professional advice.

13. Governing Law

These Terms are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Information

For questions regarding these Terms, please contact:

Email: karuna beckmann at gmail dot com

By using this website or engaging my services, you confirm that you have read, understood, and agree to these Terms of Service.